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OUR NAPA HOTEL POLICIES

OUR NAPA HOTEL POLICIES

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CHECK IN
Nov 21
CHECK OUT
Nov 22
1 Room, 2 Adults
Room 1

Cedar Gables Inn Cancellation and Hotel Policies

We wanted to inform you about some of our important policies before you complete your booking at Cedar Gables Inn:

  • Cancellation Policy: Due to the intimate size of our inn, any cancellations affect us significantly. Consequently, we adhere to the following cancellation policy. If you find it necessary to cancel, please call by 3:00 P.M. fourteen (14) days before your scheduled arrival date for regular reservations and sixty (60) days prior for holidays and events. No modifications or cancellations are allowed once you are within our cancellation/modification policy of 14 days prior to your arrival date. Your reservation becomes fully non refundable.

    BottleRock Music Festival, minimum of 4 night stay is required and a confirmation of our cancellation policy accepted by email is also required or your credit card will be charged for the amount of your entire stay. A shortening of your stay is also deemed as a cancellation. Bottle Rock Music Festival reservation dates (Thursday-Sunday) are Non Refundable. Please Purchase Travel Insurance.

    Cedar Gables reserves the right to modify the room type of any reservation at any time due to unforeseen issues with room type availability or room maintenance. In the event we need to modify your room type, your reservation will be moved to a similar or larger room type.

    Groups: (3 or more rooms) whether booked as a whole group or individually have a 60-day cancellation policy. Full Payment (non-refundable) is due at the time of booking. Full payment is required in advance. For Bottle Rock and other specials events we will have a 60-day cancellation policy that requires an email confirmation of the acceptance of this policy.

    Packages: All discounted packages are billed to your credit card immediately at the time of reservation. They are non-cancellable & non-refundable as we are purchasing services from other vendors outside our control.

    Additional Person Fee: All room rates have a base occupancy of 2 people, each additional person after 2 people is $75 plus tax per night. Please select the correct number of people during your booking to reflect the correct total amount otherwise an additional person fee will be applied at check in if the correct number of people are not selected at the time of booking.

    Please note that cancellations within our cancellation policy will not be allowed due to Covid-19. We recommend you purchase travel insurance when traveling.

  • Office hours: 9:30 a.m. - 6:00 p.m. Unless there is an emergency, we ask that you do not call after hours.

  • Check-in Time: 3PM

  • Check-out Time: 11AM

  • Check-In Details: Check-in is between 3:00 PM and 6:00 PM, late check-ins can be arranged up to 8:30pm if prior arrangements are made by contacting the Inn (no exceptions). If you do not show by 6:00pm or 8:30pm (with special arrangement) then your full cost of the reservation will be charged and forfeited as a no show fee.

    Late Check Out: Check-out is at 11:00 AM unless previously arranged. Extra fees of $100 an hour will apply for late check-out with no exceptions, latest check-out is 1pm (based on availability).

  • Extra Persons and Children Details: Cedar Gables Inn is designed for adults desiring a quiet stay in a Historic Mansion filled with highly valued antiques, and as such, is not suitable for children under 12 years of age. For rollaway beds in any other rooms please contact the Inn directly prior to arrival (Stratford Loft, Avon Loft, Edwards Study, and Dorothy's Room cannot accommodate rollaway beds due to Fire Department Regulations). Advance arrangements must be made with the Inn and additional fees may apply.

  • Pets: ADA Defined Service Animals are welcome at our hotel. Sorry, we are absolutely unable to accommodate pets at The Cedar Gables Inn.